terms and conditions

WHO HAVE ACCESS TO YOUR DATA

The information collected to deliver your order effectively, will be transferred over the internet and stored in Secure Servers in or out of the EU, and will be accessed by support staff under necessary conditions. By using our website and agreeing to the Privacy Policy and Terms and Conditions, You agree to this Transfer and Access. We have forced in reasonable measurements to comply with policies of the EU with these parties outside the EU.

Third parties such as Payment processors, Server companies and other Internet service providers may transfer, use or process your data. Also your data will be shared with delivery services to fulfill the order delivery. By using the website and placing the order, you agree to this transfer, use and processing.

By agreeing to the Privacy Policy and Terms and Conditions, you consented to be contacted by the Restaurant. If you wish to be opted out, Please contact the restaurant immediately.

In future, if we merge with another firm, partner with, sold to, or partner with another firm, your data will be disclosed to them.

We may handle over your information to a third party If we enter into a legal obligation. This can happen when a bank raises a payment dispute with us and ask us to provide order information.

The information you share is transmitted over the internet and no companies can guarantee 100% security. The data you transmit is at your own risk. The data we receive are secured with safety measures such as SSL and other software applications.

If you wish to receive information regarding the data we store about you, you have the right to do so. We reserve the right to charge you £15.00 to meet the costs in providing you the requested details.

It is completely up to the individual restaurant whether to keep the data about you or not, in the servers. Online orderhas no role in determining the length of period your data is kept in the servers. Online orderhas created DELETE data features in admin panels and have handed over the responsibility to the individual restaurants.

All comments, questions related to the use of your data are welcomed by the Restaurant and must be contacted by telephone during working hours of the restaurant. Phone numbers are available under each page of the website or in contact us page.

Online order(JOO) is a CMS product of online orderhanded over to restaurants and takeaways in the UK. The system works on YII framework on server side and .Net framework on the Restaurant terminal side. Any content, image and functions on the website do not represent the viewpoints of Limited. All purchases and usage of this website are subjected to the Privacy Policy and T & C of the individual restaurant (Business or Restaurant from now on), and at no point, the application provider Online order will be accountable for any kind of disputes in any forms. So please read our Privacy Policy and T & C carefully. The business (Name, Logo and details are displayed in the website) reserve the right to change the Privacy Policy and T & C from time to time. You are obliged to follow our Privacy Policy and T & C by entering the website.

1. Any activity from viewing the pages to ordering food online is subject to our Privacy Policy and T & C. The Privacy Policy and T & C of the website are conveniently placed at the bottom of the website. You must leave the website if you do not comply with our Privacy Policy and    T & C.
2. If you face any difficulties in using the website, you may contact the business through the information on the Contact Us page.
3. Our system allows you to complete an order by clicking the checkout button. We consider ‘checkout button’ event as a purchase. If you do not get a feedback on the website from the restaurant or takeaway terminal with the delivery time, you should call the business immediately to ensure your order is processing.
4. ‘Purchase’ through this website cannot be cancelled.
5. The management of the business reserves the full rights to take decisions if a refund is requested.
6. This website is copyright protected. Do not copy, print or steal any materials on this website. Online order reserves the full rights of intellectual property and software source code of this website.
7. The restaurant do not guarantee the availability of this website and its features as it depends on other vendors such as server providers, payment gateways and Internet Service Providers.
8. Every care has been taken in ensuring the security of this website. However, the service provider Online orderor the respective Restaurant are not responsible for the data transfer between client and server.
9. Usage of this website is restricted to only Genuine Customers, looking for a convenient solution to order their food without the hustle of disclosing card details over the phone etc. You should not use this website for test purposes by placing fake orders. We consider this as a breach of website usage policy.
10. Use of any automated applications, scripts, snippets or virus on this website is against the law and our Privacy Policy and T & C.
11. However, provisions to communicate specific requests are provided; Please do not use this website if you have any food allergy. We can give you a better service if you order over the phone with such specific requests.
12. You should be 18 years or older to use this website. Any purchase of beverages through the website is subjected to age verification. The restaurant reserve the right to refuse service.
13. We use cookies in this website to improve your user experience. Also the website contains third parties Cookies from Payment Processors and other reputed service providers. Your web browser may allow You to change Your cookie preferences, including to delete and disable cookies. Please consult the help section of Your web browser but please note that if You choose to disable the cookies, some features of our website or Services may not operate as intended. By using this website, you give us consent to use the cookies to improve your user experience. 
14. Although we aim to deliver your food in 30 minutes to 45 minutes, this may vary due to weather conditions and complexity of dishes, as we prepare them freshly.
15. We use Paypal or Other reputed Card payment gateway to process card payments and we do not store or process any payments within this website.
16. We do not save any of your Debit/Credit card details on this website. We use Restaurant’s choice of reputed Payment gateways such as Paypal or other service providers to process Online card payments. While entering your card details, you are communicating directly with the Payment Gateway Provider on a secured connection (SSL). For everyone’s safety SSL of higher encryption has been enabled on this website.